Tell us about your own Jem Jewelers Experiences! Leave a review giving us feedback on purchases, repair work, and customer service.

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Everyday we ask for reviews from every customer and publish them all unedited. We strive to go Above and Beyond expectations, for 100% thrilled and surprised customers with every project.

Read our reviews to see what our clients from across the US and around the world have to say about working with us.


499 reviews on
Brett Jakimer
Lisa is the best!!
jill williston
Wonderful, personalized service. Enjoyable experience.
Valerie Higgins
Professional service
Diane Rodgers
Always a pleasant experience when I shope at Jem Jewelers. Beautiful jewelry and great people to deal with.
Kristine Coia
Friendly and superior customer service
Lea Garrard
Jem Jewelers is the only jewelry store I will use. Steve and his staff provide top quality srevice and always go above and beyond. They offer top of the line products at fair prices. I have had several pieces made at Jem and they are beautiful. The best jewelry store in town!
Free Kyle
Steve and his team are awesome very knowledgeable , nice selection of jewelry , no pressure I will definitely be going back!!!
Elaine Fitt
It is my pleasure to highly recommend Jem Jewelers for their service, quality and pricing. In 30 years I have yet to be disappointed in any purchase or repair work I have had done. Steve and the crew are excellent, honest and reliable.
Annemarie Perilli
I have been going to Jem for several years now. First I went in for a repair for a necklace chain purchased elsewhere. Lisa helped me pick out the perfect chain to fit the pendant but also strong enough to withstand me never taking it off. Next I was looking for a long chain to wear my mother’s ring on. Again, Lisa spent time with me deciding on length and type of chain. She even had me try them on to see how they looked with the necklace they repaired before. I recently went in for a custom bracelet. They molded and casted an item of mine and created the most beautiful bracelet that is one of a kind and made to fit me. It took a few months to make and they were always in contact updating me on the process. It was a really enjoyable experience and I am absolutely in love with all of my pieces from them. I have no doubt in their expertise and professionalism. I usually work with Lisa but everyone there is very kind, personable, and helpful. There are my go to for any future purchases and repairs.